Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unopened, unused, in its original packaging, and with any original seals intact. You’ll also need the receipt or proof of purchase.

To start a return, contact us at vepmora@gmail.com. Returns must be approved before being sent back.

If your return is accepted, we will provide a prepaid return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at vepmora@gmail.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong item. Please include your order number and photos of the item and packaging when possible so that we can evaluate the issue and make it right.

Non-Returnable Items

Due to health and safety considerations, we cannot accept returns for products that have been opened, used, or are no longer in their original sealed condition.

Exchanges

We do not offer direct exchanges at this time. If your return is accepted, you may place a new order for the item you would like.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please remember that it can take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at vepmora@gmail.com.

Return Address

Bghd Nutricion
9498 Center Cir
Beals, ME 04611
United States